Terms & Privacy

Terms of Service

Welcome to Soul Stretch! By accessing or using our website, you agree to these terms. Please read them carefully.

  1. Use of Website: You may use our website for personal and non-commercial purposes. You agree not to modify, distribute, or misuse any content from Soul Stretch.

  2. Product Information: We strive for accuracy in product descriptions and pricing but cannot guarantee absolute correctness. Prices are subject to change without notice.

  3. Payment and Shipping: Payment is due upon purchase. We aim to ship products promptly, but delivery times may vary. We are not liable for delays caused by third-party shipping providers.

  4. Returns and Refunds: We accept returns within 30 days of purchase for unused items in their original packaging. Refunds are processed once we receive and inspect the returned product.

  5. Limitation of Liability: Soul Stretch is not liable for any damages arising from the use of our products or website. Our liability is limited to the purchase price of the products purchased.

  6. Governing Law: These terms are governed by the laws of [Your Jurisdiction], without regard to conflicts of law principles.

Privacy Policy

Your privacy is important to us at Soul Stretch. This policy outlines how we collect, use, and protect your personal information.

  1. Information We Collect: We collect personal information such as your name, email address, and shipping address when you place an order or subscribe to our newsletter.

  2. How We Use Your Information: We use your information to process orders, communicate with you, and improve our products and services. We may also send you promotional emails if you opt-in to receive them.

  3. Sharing of Information: We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders.

  4. Security: We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

  5. Your Choices: You can update your personal information or unsubscribe from our communications at any time by contacting us or using the preferences in your account settings.

  6. Changes to This Policy: We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

If you have any questions or concerns about our Terms of Service or Privacy Policy, please contact us at hello@soulstretchmats.com.

GDPR Compliance

At Soul Stretch, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) requirements. This regulation sets guidelines for the collection, processing, and storage of personal data of individuals within the European Union (EU).

Privacy

We prioritize the security and confidentiality of your personal information. Here’s how we handle your data:

  • Collection: We collect your personal information, such as name, email address, and shipping details, when you make a purchase or sign up for our newsletter.
  • Use: We use your information to process orders, communicate with you about your purchases, and send you marketing communications if you opt-in.
  • Protection: We implement strict security measures to protect your data against unauthorized access, alteration, or disclosure.
  • Sharing: We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders.

 

Cookies

Cookies are small text files stored on your device when you visit a website. They help enhance your browsing experience by remembering preferences and improving site functionality. Here’s how we use cookies:

  • Types: We use essential cookies for website functionality, such as remembering items in your shopping cart. We also use analytical cookies to gather anonymous data about website usage to improve our services.
  • Consent: By using our website, you consent to the use of cookies as described unless you adjust your browser settings to disable them.
  • Control: You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect certain features and functionalities of our website.

 

Your Rights

Under GDPR, you have the right to:

  • Access and obtain a copy of your personal data held by us.
  • Request correction of your personal data if it is inaccurate or incomplete.
  • Request deletion of your personal data under certain circumstances.
  • Object to the processing of your personal data for direct marketing purposes.
  • Withdraw your consent to the processing of your data at any time, where applicable.

 

For any questions or concerns about our GDPR compliance, privacy practices, or the use of cookies, please contact us at hello@soulstretchmats.com. Your privacy and trust are important to us at Soul Stretch, and we are committed to protecting your personal information while providing you with a seamless shopping experience.